Charmtraders
Pioneers in Options Trading Software
Frequently asked questions
Below you will find the frequently asked questions.
How can I get a free trial version?
A 10 day free trail is included in all our software packages. If you cancel your PayPal subscription within 10 days, you are not charged. If you do not cancel in time we will not give a refund.
How can I access live data
To access a live data feed, you’ll need a realtime data-feed subscription. We currently offer subscriptions for EURONEXT options, EUREX options and OPRA options.
How long does it take to receive the software?
All orders are automatically processed and verified and may take up-to 20 minutes to process. If you haven’t received a confirmation e-mail after 20 minutes, please check your spam/ junk folders.
What data is included?
Backtesting data is bundled with your subscription. We currently provide complimentary historical data for SPX, QQQ, AAPL For additional data inquiries, please email us.